Returns Policy Please review your order carefully. Once complete, your credit card will be charged in full for your tickets. All orders are contingent upon credit card approval. All tickets are non-transferrable and non-refundable. Should you have questions about your order contact the Williamsburg Vacations Ticket Office at 1-866-341-4866 or by email at firstname.lastname@example.org. We are open Monday – Friday from 9am to 6pm. Ticket Delivery Tickets are delivered by email, please be sure you have entered a correct email address and that you have added email@example.com to your safe senders list to avoid having your ticket email diverted to a spam folder. Tickets are delivered within 24 hours of receipt of payment for your order. In most cases orders received by 4pm EST will be emailed the same day, orders received after 4pm EST will be sent the next day. If you need your tickets in less than 24 hours you should not order them online, instead purchase them at the gate of the park or attraction.